Support Options

Effective marketing isn’t just about having the right strategy - it’s about making sure everything behind the scenes runs smoothly, as well. Our Marketing Support services gives you flexible, reliable help when you need it most - whether it’s troubleshooting issues, fine-tuning HubSpot workflows, or optimising campaign performance. From quick on-demand fixes to proactive optimisations and long-term strategic support, we tailor our approach to keep your marketing efforts sharp, agile, and always moving forward.

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Our Approach

We take a proactive, hands-on approach to marketing support - getting ahead of issues before they slow you down. Instead of just reacting to problems, we dig into the root causes, focusing on prevention, improving efficiency, and fine-tuning your marketing processes for better results. Our team works closely with you to diagnose challenges, implement smart solutions, and boost performance across your email campaigns, automation workflows, HubSpot integrations, and reporting tools - keeping everything running smoothly and driving real impact.

A PROVEN OPERATIONS FRAMEWORK

Easy to start

Getting marketing support shouldn’t be complicated - it should just work. We start with a diagnostic session to uncover key challenges and spot opportunities for improvement. From there, we offer flexible support packages tailored to fit your business, giving you exactly the level of help you need, whether that’s ad-hoc troubleshooting, ongoing campaign monitoring, or full-scale marketing optimisation to keep everything performing at its best.

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Initial Assessment & System Review

We start with a full review of your HubSpot setup, workflows, and marketing processes to find gaps or inefficiencies. This helps us identify what’s working, what needs improvement, and where support will make the biggest impact.

Custom Template Development

When problems arise, we provide fast, effective troubleshooting. Whether it’s email issues, automation failures, or CRM errors, we diagnose the problem and fix it quickly so your marketing stays on track, with the least disruption to your business possible.

Ongoing Performance Monitoring & Optimisation

Beyond solving immediate issues, we track key metrics and campaign performance to catch potential problems early. If we see areas where you can improve efficiency or engagement, we make adjustments to keep everything running smoothly.

HubSpot System Scaling & Customisation

As your business grows, your HubSpot setup needs to keep up. We help optimise automation, refine lead tracking, and customise workflows to match your evolving needs and make sure your marketing runs efficiently.

Regular Strategy Reviews & Data Insights

We provide ongoing check-ins and data reviews to assess what’s working and what can be improved. With real-time insights, we refine campaigns, improve targeting, and adjust workflows to maximise results.

Long-Term Support & Continuous Improvement

Support doesn’t end once a problem is solved. We provide ongoing guidance, system updates, and proactive improvements to ensure your marketing stays effective and adapts to new challenges.

The results you should expect

With Openside Digital’s Marketing Support services, you’ll experience smoother campaign execution, fewer technical headaches, and a noticeable boost in marketing efficiency. Whether you need quick, ad-hoc help or structured, long-term support, we make sure your HubSpot marketing system runs at peak performance - helping you get more from your investment and drive consistent, scalable results over time.

Have any questions? Get in touch.

Want to know more about our support options? We'd be happy to answer any questions. Simply book a call, or use the form to get in touch.